Assistenza pronta ed efficace
To maintain performance, safety and reliability
The team of Officine Laborall is dedicated to finding the best solution to meet the specific needs of our customers and is able to provide:
Constant efficiency of machinery;
Speed and quality of intervention;
Trained and certified staff;
Certain cost of service for maintenanceTo maintain the value of the investment in time
With our after-sales services, the value of your equipment remains high and it was efficient and safe for the duration of its use.
At the end of the cycle of life, adding the acquisition cost of machinery to the maintenance and operation, and subtracting the residual value, you get the actual cost of ownership of the equipment: an increasingly favorable owing to the quality level used.
The value of the Technical
When you buy a Laborall machinery, you can count on technical assistance made by competent persons, always nearby and ready to step in and solve.
Making use of modular service packages tailored, you can have personalized services to fix any technical problem at the proper time, thanks to a nationwide network of technicians timely, professional and meticulous.
Our after-sales services ensure performance is maintained, while preserving and extending their safe use and ensuring optimum performance.
Choosing Laborall not you just buying the best products on the market, but you have a competent and efficient network that extends the life of your investment and increases its value by:
Support and Training
Custom Services
Support and Training
Qualified Team
Workshops Laborall guarantees that technicians have been trained and authorized to offer safety and quality certificates
This is accomplished through comprehensive training on every product and subsequent refresher training at our facility.
Our coaching staff is available for the maintainers to be trained in the management of the machines installed.
Our main goal is to earn your trust and always give you a service that will ensure peace of mind
Phone Support
Contact us Monday through Friday at 8 to 13 and from 14 to 18. A staff of trained technicians is ready to assist you with every need troubleshooting, parts orders, service and installation for all other technical activities that affect our products.
Genuine Parts
Our technicians use genuine parts and operate all the latest procedures, not only to repair a machine, but also to bring it to optimal configuration and the quality standard expected by Laborall.
Support by e-mail
You can get a quick response, efficient and competent by e-mail. To get an even more effective and fast, before sending an email, it's always good to take note of the model and serial number of equipment requiring technical support.
Personalized Services
The maintenance contracts
A good maintenance contract worth more than an insurance policy on your machines: regular maintenance can anticipate every possible problem and reduce the risk of downtime.
Perform preventive maintenance can produce big gains for the reduction of time not to use the machinery, for lower costs relating to replacement parts and not having to replace machinery no longer serviceable.
Laborall workshops can provide proposals for a maintenance contract that can satisfy all your needs and which provide:
• A fixed number of visits per year of monitoring carried out by our authorized technicians;
• Under the contract signed, spare parts free or reduced price;
• In case of problems, no fee for the right to call.
Remember, the machinery in perfect condition, properly functioning, meeting times and the quality of your work / recipes and maximize your investment.
Officine Laborall offers services that cover the needs of each client. For this purpose, dedicated service contracts are available:
Recon
Visit that diagnostic status of the machine through a thorough examination of security and functionality at the end of the inspection, you will receive a status report and an estimate of use of recommended interventions.
Recon PLUS
Also includes internal light maintenance, sanitation, lubrication and adjustment of moving parts.
Libellus
Recommended Maintenance package as it provides a clear estimate of expenditure for maintenance, reduces the risk of downtime, provides favorable conditions for purchasing spare parts.
Libellus PLUS
Compared to Libellus also includes two emergency operations.
Summus
Combine the Preventive Maintenance Warranty Extension with two visits preventive maintenance to assure an optimal state of the machine.
Includes routine work (labor and parts), with a diagnosis of safety, functionality and protocol of cleaning machines, lubrication and mechanical adjustment with any software update.
Service quality is guaranteed and provides a priority response by contacting our offices.
It allows a clear estimate of expenditure for maintenance in the long run by reducing the risk of downtime. The contract protects your investment and ensures a high residual value of used.
Summus PLUS
It also includes the replacement of parts because of wear.
Important:
Sign a maintenance contract is more than an insurance policy on the machines. It 's sure to have:
Machinery in the best conditions of use;
Risks downtimes to a minimum;
Right of Priority for repairs;
Fixed cost or budgeted for maintenance and repair.
This ensures the peace of mind and focus on your business.